COOKIES POLICY

Introduction

This Сookies Policy explains how we, MADEHEART.com Trading Limited ("we", "us", "our" or "Madeheart.com"), may use cookies when you visit www.madeheart.com (the "Website"), what cookies are, why we use them, and how you can manage their use.

By visiting our Website and setting your internet browser to allow cookies, you consent to us using cookies on your device in accordance with this Cookies Policy.

This Cookies Policy forms part of our User Agreement (available at here).

What are cookies?

A "cookie" is a piece of information, in the form of a small text file, which is stored on your device when you visit a website. Cookies make web surfing easier for the user by saving user preferences while visiting a website. The only personal information a cookie can contain is information supplied by the user. A cookie cannot read data from a user's hard drive or read cookie files created by other websites. The use of cookies is an industry standard that can be found on most major websites.

Cookies are useful because they help us make your website experience more enjoyable. They allow us to recognize your device (e.g. your laptop or mobile device) so that we can tailor your experience of our Website, let you navigate between pages efficiently, remember your preferences, remember your username and password, remember your location and preferred language, enable you to keep goods in your shopping basket, let us analyse how well the Website is performing, and improve your experience. They also help ensure that adverts you see whilst you are on our website are more relevant to you and your interests.

Cookies do not typically identify you as an individual, just the device you are using. You can find out more about cookies at: www.allaboutcookies.org.

What types of cookies do we use?

We may use the following types of cookies:

  • Strictly necessary cookies: These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of the Website.
  • Analytical/performance cookies: These cookies allow us to recognise and count the number of visitors to the Website and to see how visitors move around the Website when they are using it. This helps us to improve the way the Website works, for example, by ensuring that users are finding what they are looking for easily. We use cookies to compile visitor statistics such as how many people have visited the Website, how they reached the Website, what type of technology they are using (e.g. Mac or Windows which helps to identify when the Website isn't working as it should for particular technologies), how long they spend on the Website, what page they look at etc. This helps us to continuously improve the Website.
  • Functionality cookies: These are used to recognise you when you return to the Website. This means that you do not need to log in each time you visit the Website and it enables us to personalise our content for you.
  • Targeting cookies: These cookies record your visit to the Website, the pages you have visited and the links you have followed. This information will be used by us and third parties to make the Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Third party cookies

Our partners, Google Analytics and Yandex Metrics may also store cookies on your device in order to provide you with the most relevant adverts. Please review their privacy and cookies policies to understand the types of cookies they may use. Google Analytics policies are available here and Yandex Metrics policies are available here.

Managing cookies

Cookies do lots of important jobs on our website and help to make your online experience more personal and more enjoyable. Nonetheless, most internet browsers allow you to manage and change your cookies settings. Please note that some parts of the Website may not function properly and your preferences may be forgotten if you block or prohibit cookies.

Questions

If you have any comments, questions or complaints, please contact us at it-support@madeheart.com, on the phone number +447886905796 (from 10 am till 6 pm GMT from Monday to Friday), or by sending your information to the address: 29 HAZLITT DRIVE, MAIDSTONE, KENT, ME16 0EG, UNITED KINGDOM or by phone at +33182881439 ((from 10 am till 6 pm GMT from Monday to Friday) or in writing to 83700 Saint-Raphaël, France, 51 rue Jules Barbier.

Last updated: 13 January 2016